Privacy policy.

To confirmThis is a template to be reviewed and completed by Quotient Logistics Ltd and its legal adviser before launch. Company registration number, ICO registration (if applicable) and the data protection contact must be added.

Who we are

Quotient Logistics Ltd ("we", "us") is a delivery and logistics business based in Newcastle upon Tyne, United Kingdom. This policy explains what personal data we collect through this website and how we use it.

What we collect

When you request a quote or contact us we collect the details you give us: your name, phone number, email address, collection and delivery postcodes, the date and time window you prefer, a description of what you are sending, and any notes. If you choose to send a request through WhatsApp, the message is composed on your device and sent by you through WhatsApp; WhatsApp's own privacy policy applies to that service.

Why we use it

We use your details to prepare your quote, arrange and carry out deliveries, and communicate with you about them. Our lawful basis is taking steps at your request before entering into a contract, and performing that contract once agreed. We may also keep records to meet legal and accounting obligations.

Analytics

We may use privacy-respecting analytics to understand how the site is used (for example, which pages are visited and whether a quote is completed).

To confirmState the analytics provider in use and whether cookies are set.

Sharing

We do not sell your data. We share it only with service providers that help us run the business (for example hosting and messaging providers) and where the law requires.

Retention and your rights

We keep quote and booking records for as long as needed for the purposes above and to meet legal requirements. You have the right to access, correct or erase your personal data, to object to or restrict processing, and to complain to the Information Commissioner's Office (ico.org.uk). To exercise any right, contact us using the details on the Contact page.

Changes

We may update this policy from time to time. The latest version will always be published on this page.